Personal Safety Response Systems Resource Manual


This toolkit is designed to help health and community organizations establish an effective personal safety response systems (PSRS). It aims to describe the PSRS, how the PSRS is a component of existing programs, processes and frameworks within an organization, and the need to consider PSRS as a system and not merely devices.


  • Introduction
  • Legislative Requirement and Standards
  • What is a Personal Safety Response System (PSRS)?
  • Why is a PSRS Important and How Does it Work?
  • How does PSRS fit into Emergency Management and a Workplace Violence Prevention Program?
  • How does an Occupational Health and Safety Management System (OHSMS) Approach Help Develop and Implement a PSRS Framework?
  • PSRS Devices 
  • Selecting and Evaluating PSRS Devices 
  • PSRS Policy, Measures and Procedures 
  • PSRS Training PSRS Awareness Communication
  • Summary
  • Appendix A: PSRS Legislation Checklist 
  • Appendix B: PSRS Gap Analysis and Action Plan Tool
  • Appendix C: Device Needs Assessment Tool
  • Appendix D: Overview of PSRS Device Options and Features Tool
  • Appendix E: PSRS Device Needs Assessment Summary Tool 
  • Appendix F: PSRS Device Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis Tool
  • Appendix G: PSRS Policy and Procedure Guideline
  • Appendix H: PSRS Training Considerations and Evaluation
  • Appendix I: Personal Safety Response System Awareness Fast Fact
Link to Tool: 

Schematic summary of the Personal Safety Response System (PSRS):

Contact Person/Organization: 

Public Services Health & Safety Association

Type of Tool:

Publication Date: