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Using Storytelling in Health Care Improvement

Purpose

Stories are a great method to communicate and share important learning from organizational work. Unlike data and lengthy manuals, stories about the experiences of patients and health care professionals engages others in improvement work in a memorable way. This briefing includes practical tips on how to identify and tell a good story.

Contents

  • Briefing summary
  • Why is storytelling important in improvement work?
  • What makes a good story?
  • Top tips for telling impactful and engaging stories about your work
  • What others say
  • Resources
Contact Person/Organization: 

The Health Foundation

Type of Tool:

Publication Date: 
2011
Videos: 

Emotional Healthcare and Data Storytelling

One little pebble: Tiffany Christensen on the power of storytelling