Workplace Violence and Harassment - A Guide for ONA Members


The purpose of this handbook was to deliver and update information regarding the definition and scope of workplace violence/harassment under the Occupational Health and Safety Act (OHSA) along with resources and tools to eliminate and prevent violence for ONA members, ONA representatives and Joint Health and Safety Committee (JHSC) members or the Health and Safety Representative (HSR).


  • ONA Vision Statement and Statement of Beliefs
  • ONA Position – Violence/Harassment
  • Workplace Violence (definition/example/scenarios)
  • Workplace Harassment (definition/example/scenarios)
  • Statistics
  • ONA Case Reports
  • How to stop violence against ONA’s members
  • Prevention of Workplace violence
  • Development a violence policy program
  • Training/Education
  • Dealing with patients/residents/clients
  • Right to refuse or stop unsafe work
  • How to deal with post-crisis
  • List of recommended tools and resources to prevent and eliminate workplace violence
Contact Person/Organization: 

Ontario Nurses' Association Provincial Office

Type of Tool:

Publication Date: 

Violence Prevention - Toronto East General

Violence Prevention: A best practice from Local 100